This Privacy Policy has been developed in accordance with Federal Law
Registration of Vital Events and National Identification Cards Proclamation No. 760/2012 ('the Registration of Vital Events and National Identity Card Proclamation');
This Privacy Policy sets out the rules for the use of Bike Taxi Transport and Logistics Services PLC company and affiliated persons of personal information received from persons using the company's products and services Bike Taxi Transport and Logistics Services PLC, in particular, "Bike Taxi & Delivery".
Introduction
Using the services Bike Taxi Transport & Logistics Services PLC”: {Bike Taxi & Delivery, Addis Ababa}. You provide us with your personal data. We do our best to protect such information, and it is important to us that you know how we ensure your privacy.
This document describes what personal data we collect, how we use it and in which cases we transfer it to third parties, as well as what rights you have with respect to this data. To get a general idea of how we ensure the privacy of our users,
1. Terms and definitions
1. In this privacy policy, unless otherwise explicitly follows from the text, the following terms will have the following meanings:
“Bike Taxi Transport & Logistics Services PLC " –TIN 0079125506, location address: Hayahulet Mazoria, Z Bldg, Office Number 204, Addis Ababa, Ethiopia, represented by Manager Biruk Beyene Gebrehiwot, acting on the basis of the Charter;
"Bike Taxi & Delivery" is a software package for automation of the dispatching company { Bike Taxi Transport & Logistics Services PLC }, as well as the entire set of related products, including applications for drivers {Name of custom TMDriver}, passengers {Name of custom Taxophone}, a set of auxiliary services;
"Agreement" means any agreement and/or agreement, including a license agreement, concluded with the User, information about which is available in the Application.
"Personal Data" means any information related directly or indirectly to the User and/or third parties, information about which is provided by the User using the Application.
"User" means any natural or legal person or individual entrepreneur who uses the Application to any extent and with whom a Contract has been concluded.
2. All other terms and definitions found in the text of the Privacy Policy are interpreted in accordance with the Agreement, the Contract and the legislation of the Russian Federation.
3. Titles of headings (items) The Privacy Policies are intended solely for the convenience of using the text of the Privacy Policy and have no literal legal meaning.
4. The Privacy Policy has been developed and should be interpreted in accordance with the law of the Ethiopia.
5. Using the Application means that the User agrees to the Privacy Policy and its terms.
2. Data collection and use
Scope of application
The Privacy Policy describes how the “Bike Taxi Transport & Logistics Services PLC " and affiliated companies collect and use personal data to provide services to users. The policy applies to all users of the company's applications, websites, functions and services worldwide. This Policy applies to:
users who order and receive transportation services;
drivers who provide transport services individually or through
partner transport companies;
recipients of orders that send orders for the delivery of food and other goods;
couriers-partners who provide delivery services.
This Policy also applies to users who provide data to the company when submitting applications for the use of the company's services, as well as to users whose data the company receives as part of the provision of services. All these persons are referred to as users within the framework of this Policy.
The rules described in this document apply only in cases where they comply with the legislation of the regions in which the company operates. Thus, if certain provisions of the Policy contradict the legislation of a particular region, they do not apply in it. If you have any questions about the regulations in force in your country or region, please contact us.
3. Personal Data Operator
Questions, comments and complaints regarding the processing of data by the “Bike Taxi Transport & Logistics Services PLC " can be sent to the Data protection Department.
We process personal data in our country of Russia, the “Bike Taxi Transport & Logistics Services PLC“ does not transfer user information outside the country using the mechanisms approved by the current legislation.
4. Information collected
The "Bike Taxi Transport & Logistics Services PLC” and other companies collect the following information on behalf of:
The data you provide
These include:
User profile. We collect information when you create or update a profile. This information includes the name, email address, phone number, address, payment and banking data (including payment confirmation information), as well as information about the car of the partner drivers.
Demographic data. We may collect demographic data about the users of the "Bike Taxi & Delivery".
User-generated content. We may collect information that you provide when contacting the company's support service, in ratings and comments left by users.
Data generated during the use of the Company's services
These include:
Location Information
Depending on the services used by the company, the application settings and the selected access level, the company may collect accurate or approximate information about your location based on GPS, Wi-Fi and IP address data.
The "Bike Taxi & Delivery" collects information about the location of drivers and partner drivers only when the application is running both in the background and in priority mode (the application is open and displayed on the screen), to calculate the cost of the trip depending on the route traveled according to mileage.
The "Bike Taxi & Delivery" collects user location information only when the app is running in priority mode. In some regions, the application may also collect this information when the application is running in priority mode, if this is allowed in the settings of the application or device. The presence of real coordinates coming from the driver is the main condition for calculating the mileage traveled and the cost of the order.
Users of transport services and recipients of orders can use the application and prohibit the collection of location information. However, in this case, some functions of the application may not work. For example, if the application does not have access to location data, you will have to manually specify the landing location each time. In addition, even in this case, the company will receive information about your location from drivers during trips.
Transaction Information
We collect data on transactions related to the use of services, including the type of services ordered and provided, order and delivery details, date and time of service provision, cost, distance of travel and payment method. In addition, when another user enters your promo code, we can associate your name with that person's data.
Usage Information
We collect information about your interaction with the application services, including data on the date and time of access, the application functions used and pages viewed, failures in the application and other system elements, the type of browser and third-party sites and services that you used before receiving the company's services. Cookies, pixel tags and other technologies that create and use unique identifiers are used for this purpose. Read more about these technologies in the "Cookie Statement" document (https://wikimediafoundation.org/wiki/Cooki statement).
Device Information
We may collect information about the devices you use to access the App services, including device model, IP address, operating system and its version, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers and device movement, as well as information from the mobile network.
Interaction Information
Users can contact employees of the " Bike Taxi Transport & Logistics Services PLC " through applications, websites and other services of the " Bike Taxi Transport & Logistics Services PLC ". For example, partner drivers and users of transport services, as well as partner couriers and recipients of orders can call and write to each other without disclosing phone numbers. As part of the provision of this service, the company receives data about calls and SMS, including the date and time of the call or sending of a text message, as well as the contents of text messages. The Company may also use this information to provide support (including to resolve disputes between users), ensure security or protection, improve our products and services, as well as for analytics purposes.
Information from other sources
These sources include:
users who leave you ratings, compliments and other reviews;
users who provide your data in connection with your participation in attraction programs;
users who order services for you or on your behalf;
users and other persons providing information in the framework of claims or disputes;